Christfer

Customer Care Specialist- Support Management Expert- General/ MedicalVirtual Assi

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Overview

Looking for any work (8 hours/day)

at $8.27/hour ($1,600.00/month)

Bachelor's degree

Last Active

July 5th, 2026 (10 days ago)

Member Since

January 27th, 2026

Profile Description

With 2 years of experience in US Healthcare Customer Service, brings strong expertise in Prior Authorizations, Pharmacy and Medical Benefits, and Grievance & Complaint Resolution. Skilled in using Cover ---------- ds and CRM to efficiently process authorization requests while ensuring accuracy, compliance, and quality service. Recognized as a Support Management Expert for newly hired agents by providing operational guidance, reviewing complaints, and ensuring resolution accuracy. Delivers value through strong communication, problem-solving, calendar management, email triage, and project coordination skills that support both member satisfaction and team performance.

Top Skills

Office and Administration » Data Entry

Experience: 1 - 2 years

Professional Services » Medical Services » Medical Billing

Experience: 1 - 2 years

Customer Support » Insurance » Prior Authorization

Experience: 1 - 2 years

Other Skills

Basic Information

Age: 26

Gender: Male

Website: Sign Up with Pro Account to View

Address: Cabatuan, Isabela

Tests Taken: IQ
Score: 89: DISC
Dominance: 43
Influence: 45
Steadiness: 7
Compliance: 5: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

“It definitely helped transform my business and take a significant load off for me.”