Jesseca

Patient Services Representative

70 ID PROOF
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Overview

Looking for any work (8 hours/day)

at $5.79/hour ($1,120.00/month)

Bachelor's degree

Last Active

June 30th, 2026 (15 days ago)

Member Since

January 27th, 2026

Profile Description

Experienced Healthcare Customer Service with over a year of expertise in managing inbound/outbound calls, chat, and email support for dental and medical accounts. Skilled in explaining insurance benefits, validating claims, handling billing inquiries, and processing payments with strict confidentiality. Proficient in multiple practice management systems
and known for empathetic communication, accuracy, and efficiency in resolving provider and patient concerns.

Top Skills

Experience: 2 - 5 years

Managed inbound and outbound calls from dental healthcare providers and patients for 1 year and 5 months, delivering accurate explanations of insurance benefits, eligibility, and claim outcomes in compliance with policy guidelines. Handled medical billing inquiries via calls, chat, and email, efficiently resolving discrepancies, processing payments over the phone, and safeguarding sensitive financial data with strict confidentiality while maintaining empathetic communication. Proficient in practice management software and systems including Kareo/Tebra, AdvancedMD, InboxHealth, Athenahealth, AllScripts, Elation, MEDENT, gGastro, eCW, Collectly, Nextiva, and NICE Phone System.

Other Skills

Basic Information

Age
30
Gender
Female
Website
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Address
Las Piñas, Philippines
Tests Taken
None
Government ID
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