Joshua

Customer Service and Customer Success Management

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Overview

Looking for part-time work (4 hours/day)

at $3.33/hour ($320.00/month)

High school diploma

Last Active

June 28th, 2026 (today)

Member Since

January 25th, 2026

Profile Description

I have over two years of experience in the BPO industry, where I developed strong customer service and technical support skills. I handled voice and chat interactions, assisting customers with their concerns while maintaining professionalism, patience, and empathy. During my time in the industry, I was upskilled from Customer Service Associate to Technical Support Representative and later trained to manage multi-queue services for both postpaid and prepaid accounts. These experiences helped me become adaptable, detail-oriented, and capable of handling different types of customer needs.
As a worker, I want to be known as someone who is reliable, solution-focused, and committed to delivering excellent customer experiences. I take pride in communicating clearly, resolving issues efficiently, and ensuring that customers feel heard and valued. I also strive to continuously improve my skills and contribute positively to the team and the organization.

Top Skills

Experience: 2 - 5 years

I am an expert in customer support because I combine over two years of BPO experience with strong communication, problem-solving skills, and the ability to handle voice and chat inquiries while delivering efficient solutions and a positive customer experience.

Other Skills

Experience: Less than 6 months

I have intermediate SEO skills, including keyword research, on-page optimization, and improving website content to help increase search visibility and drive organic traffic.

Basic Information

Age
23
Gender
Male
Website
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Address
Tests Taken
None
Government ID
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