Experienced Customer Service Representative (BPO) with 4 years of handling inbound and outbound calls, delivering high-quality customer support, issue resolution, and account management while consistently meeting performance metrics. A freelance partner driver for 6 years, demonstrating strong time management, reliability, customer service excellence, and adaptability in a fast-paced, independent work environment. Currently pursuing a career as a work-from-home Video Editor, Photo Editor, and Virtual Assistant, combining creativity, technical editing skills, and a customer-focused mindset to support clients with digital content, visual branding, and remote administrative tasks. Highly motivated, detail-oriented, and eager to grow professionally in the digital and remote work space.

I’m a beginner video editor currently relearning and sharpening my skills after being exposed to multimedia and video editing during my college years as an IT student. I’ve recently returned to pursuing my passion for video editing and am actively building my portfolio through hands-on practice. I’m focused on creating clean, engaging edits and continuously improving to work with clients remotely.