I am an AI Automation & Business Systems Specialist who designs scalable workflow automation, CRM systems, and AI-powered business processes that reduce manual work, improve lead response times, and increase operational efficiency.
Most businesses don't struggle because they lack tools.
They struggle because their systems don't work together.
Leads aren't followed up on quickly.
CRM data becomes messy.
Appointments are missed due to inconsistent scheduling and follow-ups.
Teams spend hours on repetitive tasks that should already be automated.
I build automation systems that eliminate those bottlenecks using GoHighLevel, n8n, Zapier, Make, API integrations, webhooks, and AI-powered automation systems.
Common systems I build include:
• Lead Capture & Qualification Systems
• CRM Automation & Pipeline Management
• Appointment Booking, Confirmations & Reminder Systems
• AI Chatbots & AI Agents
• Customer Support Automation
• Marketing & Sales Automation
• Reporting Dashboards & Operational Insights
• API & Third-Party Integrations
• Revenue Operations (RevOps)
• Customer Relationship Management (CRM)
• Custom n8n Workflows
• GoHighLevel Automations
What Clients Gain
• Faster lead response and qualification
• Improved CRM organization and visibility
• Higher appointment show rates
• Reduced manual administrative work
• Consistent customer communication
• Scalable business systems that support growth
Areas of Expertise
#CRM & Lead Automation
• Lead capture and qualification
• Contact management and lifecycle automation
• Pipeline automation and opportunity tracking
• Tagging, segmentation, and assignment workflows
• Marketing automation and lead nurturing
• Sales automation and pipeline management
#Appointment & Follow-Up Systems
• Booking automation
• Confirmation and reminder workflows
• No-show reduction systems
• Automated nurture sequences
#AI & Workflow Automation
• n8n, Zapier, Make, GoHighLevel & more.
• API integrations and webhooks
• AI-powered lead scoring and classification
• Multi-step business process automation
• Systems Integration
• Operations Automation
• AI Agents
• No-Code & Low-Code Solutions
• Revenue Operations (RevOps) workflows
#Funnels & Digital Operations
• Funnel automation, landing page design, and conversion optimization
• Automated customer journeys
• Website integrations
• Reporting and operational dashboards
Why clients work with me
• Business-first automation focused on solving operational bottlenecks
• Reliable workflows built with testing, documentation, monitoring, and error handling
• 15+ strong years in customer service, technical support, and operations in the BPO industry
• Systems designed for long-term scalability and maintainability
Technology Stack
GoHighLevel (GHL) • n8n • Zapier • Make • APIs • Webhooks • JSON • OpenAI • Claude • AI Agents • Airtable • Google Workspace • Slack • WordPress • WooCommerce • Shopify • Pipedrive • HubSpot • Power Automate • Lovable • RAG Solutions • Figma •
Every automation system is built with scalability, documentation, monitoring, validation, and error-handling best practices to ensure long-term reliability.
Let's Talk
If you're dealing with disconnected tools, manual processes, CRM challenges, missed follow-ups, or operational inefficiencies, I'd be happy to help.
Send me a message and tell me about your current process. I'll help identify automation opportunities and recommend the next best step.
Experience: 1 - 2 years
Workflow Automation⭐⭐⭐⭐⭐ Design and implementation of automated workflows that reduce manual tasks, improve efficiency, and streamline business operations.
Experience: Less than 6 months
Appointment Booking Automation — ⭐⭐⭐⭐⭐ Automated scheduling, confirmations, reminders, follow-ups, and no-show reduction workflows.
Experience: 1 - 2 years
n8n Automation — ⭐⭐⭐⭐⭐ Building custom workflow automations, API integrations, webhooks, AI agents, and business process automation.
Experience: 6 months - 1 year
CRM automation, lead management, appointment workflows, pipelines, automations, and customer journey systems.
Experience: 1 - 2 years
AI Agents & AI Automation — ⭐⭐⭐⭐⭐ AI-powered workflows, lead qualification, customer support automation, and intelligent business processes.
Experience: 1 - 2 years
API Integration — ⭐⭐⭐⭐⭐ Connecting platforms through APIs and webhooks to enable seamless data flow and automation.
Experience: Less than 6 months
Business Process Automation — ⭐⭐⭐⭐⭐ Designing scalable systems that automate operational, sales, and customer-facing processes.
Experience: Less than 6 months
Customer Support Automation — ⭐⭐⭐⭐☆ Automated ticket routing, customer communication workflows, AI chatbots, and support process optimization.
Experience: Less than 6 months
WordPress & Website Management ⭐⭐⭐⭐☆ Website setup, management, integrations, optimization, and automation connections.
Experience: Less than 6 months
Funnel & Landing Page Development: ⭐⭐⭐⭐☆ Creating funnel workflows, landing pages, lead capture systems, and conversion-focused user journeys.
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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