Virtual Assistant | Admin Support | Data Entry Specialist

Proficient in using Microsoft Excel for administrative support and data management tasks. Experienced in creating and organizing spreadsheets, entering and maintaining accurate data records, formatting worksheets, managing tables, and handling large amounts of information efficiently. Able to create reports, track schedules, manage databases, monitor inventories, and organize business records. Experienced in sorting, filtering, data validation, and creating charts for clear data presentation. Strong attention to detail with a focus on accuracy, organization, and productivity in daily administrative tasks.

I have hands on experience in calendar management from my time as an ESL teacher. I managed class schedules for multiple students, organized daily and weekly lessons, handled rescheduling, and ensured there were no time conflicts. I am detail oriented, reliable, and comfortable using digital calendars to keep schedules accurate and up to date.

Answering customer support calls, management and resolve customer complaints, provide exceptional customer service, documenting calls, ensuring customer satisfaction, processing orders and payments.

Accurate and efficient encoding, updating, and maintaining records and databases with strong attention to detail.

Managing and organizing professional emails, responding to client inquiries, filtering, labeling, and maintaining inbox organization.

Manage an online Etsy shop specializing in customized cake toppers, party decorations and other digital products. Design, edit and produce high-quality digital templates. Utilize creative software and digital tools to ensure visually appealing and customer-friendly designs.

Creating, organizing, and maintaining digital files and documents using Google Drive and Microsoft Office.

I used CapCut to create high-quality, well-structured, and engaging video content. I focus on clean edits, smooth transitions, and visually appealing results.