Overview
Looking for full-time work (8 hours/day)
at $3.76/hour ($727.26/month)
Bachelor's degree
Last Active
June 29th, 2026 (10 days ago)
Member Since
January 22nd, 2026
Profile Description
Experience US Healthcare Billing SME specializing in Workers Compensation claims, denial resolution, and compliance-driven operations. I support teams through real-time guidance, performance monitoring and quality assurance. With hands-on experience on handling medical providers, state-specific guidelines and EOB/EOR interpretation.
Prior being an SME and a Customer Service Representative I worked on a FedEx Shipment account, assisting customers with real-time tracking updates, resolving issues such as lost, delayed, damaged or misrouted packages, creating detailed cases for investigation, coordinating with internal teams for resolution and maintaining high customer satisfaction while handling high volume inbound calls.
Top Skills
Customer Support » Customer Service
Experience: 2 - 5 years
Other Skills
Office and Administration » Microsoft Excel
Experience: 2 - 5 years
Office and Administration » Microsoft Word
Experience: Less than 6 months
Office and Administration » Microsoft Outlook
Experience: Less than 6 months
Professional Services » Medical Services » Medical Billing
Experience: 2 - 5 years
Basic Information
- Age
- 28
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Lumban, Laguna
- Tests Taken
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
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