Cold Caller | Sales & Customer Service Representative

Most of the time, my role in cold calling involves identifying homeowners who are potential sellers and qualifying them as leads. Based on my experience, I consistently generate 2–3 qualified leads per day, which reflects my ability to handle the challenges of cold calling effectively. I have worked with clients who were able to close deals from the leads I generated, and I have received performance-based bonuses as a result.

I have handled different accounts in the BPO industry as a Customer Service Representative, including sales, retention, healthcare, financial, retail, and telecom accounts. With over five years of experience, I have developed strong customer service skills and a deep understanding of how to provide excellent support. I am confident that customers appreciate the way I handle and resolve their concerns, as shown by the bonuses and incentives I received from my previous employers for consistently meeting and exceeding KPIs.

I have experience working with multiple real estate tools including Podio, GoHighLevel (GHL), Closers Control, and DealMachine, as well as other platforms used for SMS blasting, lead generation, and connecting with property sellers and buyers.

I proactively reach out to homeowners to see if they are interested in selling their properties, and we also run SMS blast campaigns to potential buyers using DealMachine, GHL, and CloserControl to actively generate high-quality leads and close more deals."