Reniela
Customer Service VA | Healthcare & Insurance Support
Verified
Overview
Looking for full-time work (8 hours/day)
at $3.31/hour ($640.00/month)
High school diploma
Last Active
July 12th, 2026 (5 days ago)
Member Since
January 21st, 2026
Profile Description
Expert in US Healthcare & Auto Insurance Support
I am a dedicated Customer Service Professional with over 3 years of specialized experience in the US Healthcare and Auto Insurance industries. I have a proven track record of navigating the complexities of policy coverage, claims processing, and insurance verification while maintaining high customer satisfaction ratings.
My Core Competencies:
Healthcare Support: Efficiently managing patient appointment scheduling, insurance eligibility verification (EOB), and billing inquiries.
Auto Insurance: Assisting policyholders with claims filing, account maintenance, and explaining coverage details.
Communication: Proficient in Phone,
Compliance: Deeply committed to maintaining data privacy and strict adherence to industry regulations (HIPAA-aware).
I thrive in fast-paced environments and am skilled at using various CRM tools to streamline workflows. My goal is to provide seamless support that allows your business to grow while ensuring your clients feel valued and heard.
Top Skills
Customer Support » Healthcare
Experience: 2 - 5 years
Worked as a customer service representative supporting US healthcare patients in a high-volume environment. Provided end-to-end assistance for appointment scheduling, insurance verification, claims, follow-ups, and billing inquiries. Ensured accurate handling of sensitive patient data while following strict privacy and compliance guidelines. Delivered support through phone, email, and chat while maintaining service quality and efficiency.
Customer Support » Insurance » Car Insurance
Experience: 6 months - 1 year
Worked as a customer service representative supporting US auto insurance policyholders. Managed customer inquiries related to claims, policy coverage, billing disputes, and account maintenance. Delivered support across multiple channels including phone, email, and chat in a fast-paced environment while ensuring accuracy, compliance, and customer satisfaction.
Other Skills
Basic Information
- Age
- 23
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Caloocan, Metro Manila
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
“My Filipino specialist who is absolutely amazing..go get your OFS today!”
Eden Einav
SEE MORE REAL RESULTS
You have successfully pinned this profile! You can manage pinned profiles in your Employer dashboard.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.