Overview
Looking for any work (8 hours/day)
at $2.84/hour ($545.44/month)
Bachelor's degree
Last Active
June 28th, 2026 (today)
Member Since
January 20th, 2026
Profile Description
I am a dedicated Customer Service, Technical Support, and Sales Professional with over two years of experience in high-volume BPO environments supporting major telecom and retail brands such as Comcast, Macys, Walmart, and Fingerhut.
My expertise includes end-to-end customer support covering technical troubleshooting, billing and account management, mobility services, and inbound sales. I consistently deliver first-call resolution while meeting or exceeding key performance metrics including CSAT, AHT, QA, adherence, and sales targets.
I am known for my strong communication skills, empathy, and ability to de-escalate challenging customer situations while maintaining professionalism. I am highly adaptable, detail-oriented, and comfortable using multiple CRM and support tools while adhering to strict data privacy and compliance standards.
With a strong sales mindset and solid technical background, I excel at identifying customer needs, recommending appropriate solutions, and converting interactions into positive customer experiences and revenue opportunities. I thrive in fast-paced, target-driven environments and am committed to continuous improvement and delivering excellent results.
Top Skills
Office and Administration » Adaptability
Experience: 2 - 5 years
Quick to adjust to new systems, tools, and processes in fast-paced environments.
Office and Administration » Multitasking
Experience: 2 - 5 years
Able to handle multiple tasks simultaneously while maintaining quality and meeting deadlines.
Other Skills
Office and Administration » Data Entry
Experience: 2 - 5 years
Accurate and efficient in encoding and managing data with minimal errors and high attention to detail.
Customer Support » Customer Service
Experience: Less than 6 months
Experienced in handling customer concerns professionally, ensuring satisfaction, and maintaining a positive service experience.
Office and Administration » Problem Solving
Experience: 2 - 5 years
Capable of analyzing situations, identifying issues, and choosing practical solutions quickly and efficiently.
Office and Administration » Time Management
Experience: 2 - 5 years
Able to prioritize tasks effectively, meet deadlines, and manage multiple responsibilities without compromising quality.
Basic Information
- Age
- 27
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Davao City, Davao del Sur
- Tests Taken
- IQ
- Score: 138
- DISC
- Dominance: 52%
- Influence: 8%
- Steadiness: 24%
- Compliance: 16%
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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