Graduate of Accounting Information System and currently pursuing a Law degree, with strong analytical and organizational skills. Experienced Front-End Manager in the medical billing sector within the BPO industry, overseeing operations, client relations, and process efficiency. Skilled in balancing technical knowledge with leadership, problem-solving, and communication. Seeking part-time opportunities (2?4 hours daily) to leverage expertise in accounting, legal research, administrative support, or client management. Highly adaptable, detail-oriented, and committed to delivering quality results in dynamic environments.
Experience: 1 - 2 years
Experience: 2 - 5 years
I have extensive experience in data entry and information management, developed through roles in medical billing, accounting, and retail operations. Beginning as a Chart Research Specialist in a medical billing BPO, I advanced to Supervisor and Manager, where I led teams in accurately entering patient demographics and insurance details to ensure proper billing. In our family business, I worked as an Accounting Staff, preparing and organizing financial records for submission to external accounting services. I also gained practical experience in inventory management and sales through operating a minimart, where I maintained precise stock records and supported daily business transactions. Across these roles, I have built expertise in accuracy, organization, and efficiency in handling critical data while managing people and processes effectively.
Experience: 2 - 5 years
Experienced in office administration and legal secretary support, with a strong background in managing documentation, scheduling, and client coordination. Skilled in handling administrative tasks efficiently, maintaining organized records, and supporting management in daily operations. Proven ability to balance multitasking with attention to detail, ensuring smooth workflow in fast paced environments.
Experience: 2 - 5 years
I have solid experience in email management and client communication, developed through my career in a medical billing BPO where I was promoted from Supervisor to Manager. In these roles, I handled high-volume client correspondence, ensured timely and professional responses, and delegated tasks based on email requests to support accurate billing operations. My background as a Legal Secretary further strengthened my skills in drafting formal communications, managing sensitive information, and maintaining organized records, all with a focus on confidentiality and precision.
Experience: 1 - 2 years
I have strong proficiency in calendar management, developed through my experience as a Manager and Legal Secretary. In my managerial role, I coordinated team schedules and client meetings, ensuring alignment with business priorities and deadlines. As a Legal Secretary, I handled the scheduling of court hearings and attorney appointments, maintaining accuracy, confidentiality, and efficiency in managing complex calendars. These experiences equipped me with excellent organizational skills and the ability to balance multiple commitments effectively.
Experience: 1 - 2 years
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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