Ma
Customer Service Representative and former Subject matter Expert
Overview
Looking for full-time work (8 hours/day)
at $3.81/hour ($736.00/month)
Not Specified
Last Active
June 29th, 2026 (11 days ago)
Member Since
January 18th, 2026
Profile Description
BPO professional with strong experience in customer service and support, specializing in
escalation handling, case management, and dispatch coordination for towing and roadside.
Proven ability to drive sales through effective upselling techniques while maintaining excellent
customer relationships. Skilled in problem-solving, conflict resolution, and clear communication,
with experience supporting teams as a Subject Matter Expert (SME). Adaptable and
performance-oriented, committed to delivering high-quality service and operational efficiency.
Basic knowledge using Microsoft Word, Microsoft Excel, Google Docs, Google Sheets.
Top Skills
Customer Support » Customer Service
Experience: 5 - 10 years
BPO professional with strong experience in customer service and support, specializing in escalation handling, case management, and dispatch coordination for towing and roadside. Proven ability to drive sales through effective upselling techniques while maintaining excellent customer relationships. Skilled in problem-solving, conflict resolution, and clear communication, with experience supporting teams as a Subject Matter Expert (SME). Adaptable and performance-oriented, committed to delivering high-quality service and operational efficiency.
Office and Administration » Communication
Experience: 2 - 5 years
Can converse basic English, verbal and written Basic knowledge using Microsoft Word, Microsoft Excel, Google Docs, Google Sheets.
Other Skills
Basic Information
- Age
- 38
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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