Joan

E - Commerce/ Insurance Verification | Multichannel Support (Phone, Email and Cha

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Overview

Looking for full-time work (8 hours/day)

at $4.70/hour ($909.09/month)

Not Specified

Last Active

July 2nd, 2026 (7 days ago)

Member Since

January 17th, 2026

Profile Description

Hi! Are you looking for a virtual assistant that can manage tasks effectively?

A+ middle to senior level of customer care or client related experience?

I'm here to assist you.

I am a highly organized and detailed-oriented individual with 5 years of proven background providing comprehensive, administrative and multi-channel support to organizations. This demonstrates my ability to coordinate with customer expectations and meet client’s requirements efficiently. My expertise in data entry, Customer relations management, managerial and virtual call center operations allows me to contribute within the company's purpose and vision. I am a result oriented, reliable and dependable professional with exceptional communication and interpersonal skills.

Top Skills

Customer Support » Customer Service

Experience: 2 - 5 years

Responsible for taking inbound/outbound inquires via phone, chat or email communications with the ability to answering complex concerns, resolve issues, escalate complaints and guarantee a satisfying experience. In order to achieve business objectives and uphold positive credibility with clients and customers key tasks includes building and establishing engagement, prompt resolution, precise and concise documentation, data gathering and product expertise.

Customer Support » Back Office Support

Experience: 2 - 5 years

Capable of managing operational and administrative duties in the background to guarantee a business runs smoothly without direct contact. Data processing to ensure correct input and confirm data updates in several systems are important duties. The preparation and organization of records is the main emphasis of documentation management. Real-time reporting ensures timely data generation and compilation. Based on the information provided, quality assurance is used to ensure that processed data is accurate and consistent.

Other Skills

Basic Information

Age: 30

Gender: Female

Website: Sign Up with Pro Account to View

Address: Ilagan, Isabela

Tests Taken: DISC
Dominance: 39
Influence: 18
Steadiness: 33
Compliance: 10: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

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