I am a Registered Nurse and Certified Healthcare Virtual Assistant with experience in rural and community health nursing, pharmacy assistance, and healthcare administrative support. I have 10 years of experience as a pharmacy assistant, providing me with strong knowledge of medications, prior authorizations, and pharmacy-related workflows.
As a Healthcare Virtual Assistant, I have handled back-office and administrative tasks, including claim submissions and claims-related tasks, as well as clinical documentation support. I am familiar with eClinicalWorks (eCW) EHR and Med ePA, and I work within established workflows to ensure accuracy and compliance.
As a worker, I am known for being detail-oriented, reliable, and adaptable, with a strong commitment to patient care and provider support. I value accuracy, clear communication, and continuous learning, and I am open to expanding my skills further in billing and administrative processes as needed.
Experience: 6 months - 1 year
Experienced in Medication Prior Authorization (PA) with strong skills in reviewing patient charts, verifying diagnoses, and submitting accurate requests through insurance portals and CoverMyMeds. Knowledgeable in handling renewals, denials, and appeals, with a solid understanding of biologics and specialty medications. Detail-oriented, efficient, and able to manage multiple PAs while ensuring compliance with payer guidelines.
Experience: 6 months - 1 year
Experienced in healthcare administrative and back-office support, including document management, fax triage, data entry, chart preparation, and claim submissions. Detail-oriented and organized, with the ability to support daily clinic operations efficiently while maintaining accuracy and confidentiality.
Experience: 6 months - 1 year
Experienced in using eClinicalWorks (eCW) for clinical documentation, chart review, patient record management, and back-office support tasks. Skilled in maintaining accurate and organized electronic health records while following established workflows and confidentiality standards.
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