Property Management VA/ Guest Relations/ Reservation Specialist

I have hands-on experience in customer service and community moderation as a property manager, handling guest inquiries and messages across platforms such as Airbnb, VRBO, and Booking.com. My role involves responding promptly and professionally to questions, resolving concerns, and maintaining positive guest relationships. Additionally, I have been a TikTok affiliate since 2022, where I actively moderate comments and direct messages, engage with audiences, respond to inquiries, and create original content to support affiliate promotions while maintaining a respectful and engaging community.

I apply strong attention to detail when preparing and reviewing property listings, ensuring that descriptions, amenities, photos, pricing notes, and house rules are accurate and consistent across platforms. I carefully verify details before publishing updates and make sure all information shared with guests is correct and clear. In addition, as a TikTok affiliate, I pay close attention to content accuracy, product details, and audience questions. I review information before posting, respond carefully to comments and inquiries, and ensure that content and replies align with brand guidelines and audience expectations.

I demonstrate a strong work ethic through reliability, accountability, and consistency in all tasks I handle. I take full responsibility for my work, meet deadlines, and ensure tasks are completed accurately and on time. I value integrity and professionalism, handling sensitive information with discretion and maintaining trust with clients, guests, and team members. I am dependable, self-motivated, and committed to delivering high-quality results even with minimal supervision.