With over 2 years of experience in
Customer Service and Appointment
Setting role. Skilled in communication,
problem-solving, and building strong
customer relationships. Proven ability
to handle high-volume calls and ensure
client satisfaction while managing
appointments efficiently
Experience: 6 months - 1 year
- I handled CAR RESERVATION account under alamo, national and enterprise where I help customers with reservations, cancellations and modify their reservation. -handled RETAIL ACCOUNT under Walmart spark where I monitor delivery statuses, direct communication with store associates and customers and I also do technical support for the spark app
Experience: 1 - 2 years
- I handled DEBT SETTLEMENT account where I called prospects with over $1,000 in debt, qualified them through basic questions, and transferred them to licensed agents. -also worked as a telemarketer for a home care campaign, calling elderly clients to schedule nurse visits for checkups.
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