Gerly

Customer Service Supervisor

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Overview

Looking for part-time work (6 hours/day)

at $7.46/hour ($1,080.00/month)

Bachelor's degree

Last Active

June 29th, 2026 (11 days ago)

Member Since

January 12th, 2026

Profile Description

Customer Service & Technical Support Expert | 9 Years BPO Experience

Results-driven professional with 9 years of experience in the BPO industry, including 5 years in customer service, 2 years in technical support, and 2+ years as a supervisor. Skilled in handling customer concerns, resolving technical issues, leading teams, and improving service performance.

I bring strong communication skills, problem-solving expertise, and a commitment to delivering exceptional customer experiences. Reliable, detail-oriented, and ready to help your business grow.

Top Skills

Customer Support

Experience: 5 - 10 years

Customer Support Specialist with 9+ years in BPO, skilled in technical support, troubleshooting, and handling customer inquiries via phone and email. proven ability to resolve issues efficiently, maintain high customer satisfaction, and mentor team members to exceed targets.

Customer Support » Technical Support

Experience: 2 - 5 years

Office and Administration » Calendar Management

Experience: 1 - 2 years

Other Skills

Basic Information

Age: 28

Gender: Female

Website: Sign Up with Pro Account to View

Address

Tests Taken: None

Government ID: Sign Up with Pro Account to View

“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”