CORE SKILLS
Shopify (Core Plans & Plus), Product Uploads & Management, Order & Fulfillment Support,
Shopify Apps & Features (Checkout Blocks, Flow, Messaging/Shopify
and more), Basic Theme Customization, Storefront QA, Customer Support, Canva, Planoly,
Microsoft Office
PROFESSIONAL EXPERIENCE
Shopify Support Specialist (2025 – 2026)
• Supported Shopify merchants across Core Plans and Shopify Plus, managing product
listings, order issues, refunds, and general store configurations.
• Assisted merchants in navigating Shopify apps and native features such as Checkout Blocks,
Shopify Flow, Messaging (formerly Shopify
operations.
• Performed storefront quality checks to ensure accurate product data, navigation, and
checkout flow.
• Provided clear, actionable guidance that helped merchants resolve issues efficiently and
maintain positive customer experiences.
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