Quality Assurance Specialist - Medical

Overview

Looking for full-time work (8 hours/day)

at $3.29/hour ($636.35/month)

Associates degree

Last Active

July 3rd, 2026 (12 days ago)

Member Since

January 9th, 2026

Profile Description

I am a detail-oriented healthcare
professional with experience
supporting US-based healthcare
operations through medical intake,
medical documentation collection,
and quality assurance. I have worked
closely with veteran-focused accounts,
ensuring accurate data handling while
maintaining strict compliance with
HIPAA regulations.
In my Quality Assurance role, I partner
with management to audit recorded
calls, evaluate representative
performance, and ensure full
alignment with company policies and
federal compliance standards. I
provide structured coaching and
feedback to support calibration,
improve service quality, and drive
consistent performance across teams. I
also assist in compiling and delivering
monthly quality reports, identifying
trends, and recommending process
improvements.

I am highly organized, compliance-
driven, and committed to delivering

accurate, confidential, and high-quality
support in fast-paced US healthcare
and BPO environments.