Customer and technical support professional with 2+ years of experience resolving issues and delivering high-quality service. Skilled in troubleshooting, clear communication, and maintaining a
customer-first approach in fast-paced environments.
Experience: 2 - 5 years
• Provided technical support for QuickBooks, including troubleshooting software issues and guiding users on bookkeeping, bank reconciliation, invoicing, estimates, and generating Profit & Loss reports. • Assisted customers with billing and payment processing inquiries, ensuring accurate resolution of subscription and account concerns. • Promoted relevant subscription features through soft selling while delivering clear, customer-focused solutions.
Experience: 2 - 5 years
• Provided technical support for QuickBooks, including troubleshooting software issues and guiding users on bookkeeping, invoicing, estimates, and generating Profit & Loss reports. • Assisted customers with billing and payment processing inquiries, ensuring accurate resolution of subscription and account concerns. • Promoted relevant subscription features through soft
Experience: 6 months - 1 year
• Assisted patients and healthcare providers by handling inquiries related to benefits, claims, and coverage with accuracy and empathy. • Resolved billing and account issues while ensuring compliance with healthcare policies and data privacy standards. • Documented interactions and maintained detailed records to support efficient case resolution and continuity of care.
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
SEE MORE REAL RESULTSOnlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.