BPO professional with almost five years of experience in telecom, healthcare insurance, sales, and back-office work. I’ve handled mobility tech support for a top U.S. telecom company, managed database updates, and supported sales by recommending trusted home renovation professionals. Currently working in the Liberty Mutual Workers’ Compensation billing team, focused on accuracy, efficiency, and great service. I’m detail-oriented, easy to work with, and comfortable handling both customer support and admin tasks. I’m always eager to learn and deliver quality work.
Experience: 2 - 5 years
I have nearly four years of experience in the BPO industry, handling customer service across multiple sectors. My background includes providing technical support for telecommunications accounts, maintaining and updating customer records, recommending qualified professionals for home renovation services, and supporting healthcare insurance operations within the billing department. I am detail-oriented, adaptable, and committed to delivering high-quality customer service and administrative support.
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