Joanna

VA || Customer Service Representaive

70 ID PROOF
With Timeproof
contact
mark as hired

Overview

Looking for full-time work (8 hours/day)

at $4.98/hour ($960.00/month)

Bachelors degree

Last Active

July 9th, 2026 (2 days ago)

Member Since

January 6th, 2026

Profile Description

Healthcare Virtual Assistant | Insurance Verification & Patient Coordination

I support healthcare providers with patient scheduling, insurance eligibility verification, and organized medical administrative workflows. I specialize in ensuring accurate documentation and reducing scheduling issues before appointments.

Key Skills
• Patient appointment scheduling
• Insurance eligibility verification
• CRM/EMR record updates (Salesforce CRM)
• Patient follow-ups and reminders
• HIPAA-aware communication

Impact Highlights
• Managed 30–50+ daily patient appointments with accuracy
• Conducted eligibility verification to improve documentation
• Reduced missed appointments through structured follow-ups

Tools
Salesforce CRM, Google Workspace, Microsoft 365, Zoom, phone support

Availability
Full-time (40 hrs/week)
Timezone: Philippines (UTC +8)
Flexible with US EST/US PST overlap

I am seeking a long-term position and committed to supporting one employer with accuracy, reliability, and clear communication.

Top Skills

Experience: 1 - 2 years

Experience: 1 - 2 years

Experience: 2 - 5 years

Other Skills

Experience: 1 - 2 years

Experience: Less than 6 months

Basic Information

Age
26
Gender
Female
Website
Sign Up with Pro Account to View
Address
Bayugan City, Agusan del Sur
Tests Taken
DISC
Dominance: 29%
Influence: 5%
Steadiness: 35%
Compliance: 31%
English
C2(Advanced/Mastery)
Government ID
Sign Up with Pro Account to View

“"The process with OnlineJobs.ph was unbelieveably easy and simple. ..It's literally been game changing for me and for my life."”

Mike Killen

SEE MORE REAL RESULTS

“They're not only loyal and hardworking, they're super detail oriented!”

- Travis OVAAnswers

Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".

It DOES NOT indicate skill level.

ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.

It's intended to help employers know who they're talking to is real, and not a fake identity.

Read More »