Customer service professional with experience as both a Customer Service Representative and Quality Analyst in the BPO industry. Skilled in handling customer concerns, evaluating service interactions, and supporting team performance through feedback and coaching. Known for strong communication, attention to detail, and a commitment to improving customer experience and service quality.
Experience: 1 - 2 years
Quality Analyst who ensure we adhere to ones process to offer the best services to our customers.
Experience: 6 months - 1 year
Been a vendor sales representative, Virtual Account manager and a Customer service representative
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