Working in a BPO setup for 5 years handling Telco Billing and Sales, Travel Account, and Health Care account. D
I work independently, manage my time effectively, and prioritize tasks to meet all deadlines.
As a virtual assistant, I understand the importance of confidentiality and professionalism. I am committed to maintaining the highest standards of integrity and ensuring that all interactions with clients are handled with the utmost care and respect.
*** My Soft Skills are the following:- Communication.
- Teamwork.
- Problem-solving.
- Time management.
- Critical thinking.
- Decision-making.
- Organizational.
- Stress management.
*** My hard skills are the following:
- Customer Care
- Outbound Calling Campaign
- Inbound Calls handling
- Billing
- Data Entry
- 40 WPM with 99 accuracy
***Tools:
- Google Workspace, sheets, forms, docs, drive, calendar
- Microsoft Excel
- Microsoft Word
- Outlook
-Mailchimp
-Wordpress
-Issu
-hubspot
- Canva
- Dropbox
- Casepeer
- CRMs: VoIP/Softphone - Five9, Nice-in contact, Bria, ECW,
- Social media sites:
If you liked what you see on my profile, kindly send me an interview Link.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.