Versatile Automation Specialist

Experienced Customer Service Representative with 2 years at Teleperformance on a major Healthcare account. Started in voice support and upskilled to pioneer the Member Services Chat Support line of business. Expert in handling healthcare inquiries, membership benefits, claims, and enrollments via phone and live chat while ensuring HIPAA compliance. Skilled in multitasking, resolving issues quickly, and delivering empathetic, high-quality support. Proficient in CRM systems and multichannel customer service. Reliable, detail-oriented, and committed to exceeding client expectations.

With over 7 years of experience as a Computer Technician, I specialize in providing expert hardware and software troubleshooting, as well as efficient OS installations and system optimizations. My expertise spans across Windows, Linux, macOS, and Chrome OS, allowing me to offer tailored solutions for both personal and business needs. I am skilled in custom PC builds, system upgrades, network setup, and ongoing client support, ensuring seamless performance and troubleshooting for all types of devices. I pride myself on delivering fast, reliable, and professional tech services, always focused on client satisfaction.

I am experienced with platforms like Zapier, n8n, and Make.com to automate workflows, as well as design tools like Figma and Framer to create visually appealing websites and apps. Whether you need a custom WordPress or Wix site, or you’re looking for someone to integrate Shopify, HubSpot, or Airtable, I am eager to help you bring your ideas to life. I am also familiar with project management tools like Asana, Slack, and HighLevel, which allow me to keep projects organized and ensure clear communication. I am dedicated to learning new tools and expanding my skillset to meet your needs and exceed expectations. I believe in being detail-oriented and solution-driven to solve problems efficiently, always aiming to deliver high-quality results. Feel free to check out my portfolio at autoxfinity.framer.website to see some of my work.

I have solid video editing and content creation skills focused on producing engaging and polished videos. I can edit short-form and long-form content, add clean transitions, subtitles, background music, and basic motion graphics. I am experienced in trimming clips, syncing audio, color correction, and formatting videos for social media platforms like Facebook, Instagram, TikTok, and YouTube. I aim to create content that is visually appealing, on-brand, and optimized for audience engagement.

I have strong Photoshop editing skills with a focus on creating clean, high-quality visuals. I am experienced in photo retouching, background removal, color correction, image enhancement, resizing, and composition adjustments. I can edit images for social media, marketing materials, websites, and personal projects while maintaining attention to detail and visual consistency. I always aim to deliver polished results that match the client’s vision and requirements.

I have hands-on experience using Zapier to build automated workflows that connect different apps and reduce manual work. I can create Zaps with triggers, actions, filters, paths, and basic conditional logic to streamline business processes. I help automate tasks such as data entry, notifications, lead management, and content workflows across tools like Google Sheets, Gmail, Slack, CRM systems, and project management platforms. My goal is to improve efficiency, accuracy, and productivity through simple and reliable automation.

I have practical experience using Make.com to design and build advanced automation workflows that connect multiple applications. I can create scenarios with triggers, routers, filters, and error handling to automate repetitive tasks and complex processes. I work with tools such as Google Sheets, Airtable, APIs, webhooks, email platforms, and CRMs to process data, sync systems, and streamline operations. My focus is on creating efficient, scalable, and reliable automations that save time and reduce manual effort.

I have hands-on experience using GoHighLevel to build and optimize marketing automations and CRM workflows. I can set up multi-step funnels, automated email and SMS campaigns, pipelines, and triggers to manage leads efficiently. I am skilled in integrating GoHighLevel with other tools, creating workflow automations, and designing campaigns that improve client engagement and conversions. I focus on delivering reliable, organized, and results-driven solutions to help businesses streamline their marketing and sales processes.