I am a highly motivated professional with a combined almost 5 years of experience in the BPO industry, specializing in retail and travel accounts. My background includes nearly 2 years as an Airbnb Support Ambassador—where I supported Superhosts and managed complex rental operations—and 2 years and 5 months as an Amazon Customer Service Representative. I am an expert at navigating complex policy frameworks, mediating disputes, and using advanced support tools to ensure total customer satisfaction.
Experience: 1 - 2 years
Managed hosting and Guest Queries
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