Results-driven professional with nearly 2 years of experience as a Collection Officer and 3 years as a Customer Service Representative. Highly skilled in customer communication, account management, and problem resolution. English proficient with strong proficiency in Microsoft Excel and other Microsoft Office tools. Known for being detail-oriented, reliable, and effective in handling sensitive customer interactions while meeting performance targets.
Experience: 2 - 5 years
Managed a Facebook business page for a clothing brand, creating and scheduling posts, engaging with customers, and implementing basic marketing strategies to increase reach and sales.
Experience: 1 - 2 years
Customer Service Representative with 2 years of experience handling US-based accounts. Assisted customers with order inquiries, concerns, and complaint resolution while maintaining high service standards.
Experience: 2 - 5 years
Collection Officer with nearly 3 years of experience handling auto loan accounts in the Philippines. Responsible for managing past-due accounts, negotiating payment arrangements, and ensuring compliance with company policies.
Experience: 2 - 5 years
Clothing brand owner handling design creation, product concepts, and brand direction.
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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