Executive Virtual Assistant I Admin & Client Support - Highly organized professi

I developed strong customer support skills by working directly with guests in a fast-paced, service-driven environment. I regularly handled customer inquiries, resolved concerns, and provided personalized recommendations, ensuring a positive experience even in high-pressure situations.

As a former Sommelier, I was responsible for handling professional communication with guests, suppliers, and management, requiring accuracy, discretion, and timely responses. I regularly reviewed messages, responded to inquiries, confirmed reservations, coordinated requests, and escalated important matters when needed.

As a sommelier, I was entrusted with sensitive information such as guest preferences, reservations, financial details, and internal records. This role required discretion, consistency, and a high level of trust, as well as the ability to follow policies and maintain professionalism at all times.

Working as a Sommelier required a high level of precision and accuracy, from managing inventory and recording orders to ensuring correct details in reservations, communications, and reports. This experience trained me to double-check information, follow procedures carefully, and maintain accuracy even in fast-paced environments.

As a professional Sommelier, I handled a variety of administrative and organizational tasks alongside customer service responsibilities. My role required accurate record-keeping, inventory tracking, scheduling coordination, and attention to detail to ensure smooth daily operations in a fast-paced environment. I regularly managed reservations, organized schedules, maintained documentation, and supported management with reports and task follow-ups.