Hi, I'm Erika, a Real Estate Virtual Assistant with over 8 years of experience supporting an Australian real estate company. I specialize in CRM management, lead coordination, administrative and operations support that help teams stay organized and productive.
My experience includes managing CRM systems such as Salesforce, Propertybase, and Agentbox, maintaining accurate records, assigning and tracking leads, updating property listings, and supporting daily business operations. I have also assisted with transaction coordination, internal documentation, recruitment support, and workflow management using Trello and other collaboration tools.
I enjoy creating organized systems, maintaining accurate records, and ensuring important tasks and deadlines are completed on time. I have also supported transaction coordination by tracking timelines, organizing documents, and helping ensure key requirements and deadlines were met throughout the process. I pay close attention to detail and take pride in helping businesses run smoothly behind the scenes.
Having supported the same company for more than 8 years, I understand the value of reliability, consistency, and long-term commitment. I work well independently, communicate effectively with remote teams, and always aim to provide dependable support.
Core Skills:
• Real Estate Virtual Assistance
• CRM Management (Salesforce, Propertybase, Agentbox)
• Lead Management & Lead Tracking
• Transaction Coordination Support
• Administrative & Operations Support
• Property Listing Management
• Data Entry & Data Accuracy
• Workflow Coordination
• SOP Documentation
• Calendar &
• Reporting & Tracking
• Remote Team Collaboration
Tools:
• Salesforce
• Propertybase
• Agentbox
• Trello
• Jira
• Google Workspace
• Microsoft Office
• Slack
• Microsoft Teams
• Dropbox
• ChatGPT
Experience: 5 - 10 years
Managed lead flow, tracking, and follow-ups to ensure consistent engagement and improved conversion.
Experience: 5 - 10 years
Extensive experience managing, updating, and cleaning CRM data to ensure accuracy, consistency, and smooth transaction workflows.
Experience: 5 - 10 years
Supported transaction processes by managing documentation, timelines, and communication between agents and internal teams.
Experience: 5 - 10 years
Provided comprehensive admin support including email management, scheduling, documentation, and task tracking.
Experience: 5 - 10 years
Worked effectively with distributed teams using Slack, Microsoft Teams, and other tools.
Experience: 5 - 10 years
Maintained website content and listings for accuracy and consistency.
Experience: 5 - 10 years
Tracked and managed tasks to ensure timely completion and visibility.
Experience: 5 - 10 years
Tracked tasks, deadlines, and priorities using Trello to ensure timely completion of work.
Experience: 5 - 10 years
Maintained website content and listings for accuracy and consistency.
Experience: Less than 6 months
Supported property listings and marketing updates.
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
SEE MORE REAL RESULTS“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
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