Robertson

Business Operations Professional | Customer Service Specialist | Executive Virtu

70 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $4.15/hour ($800.00/month)

Bachelors degree

Last Active

July 10th, 2026 (today)

Member Since

December 28th, 2025

Profile Description

I am a highly experienced and versatile professional based in Mandaue City, Cebu, Philippines, with years of progressive expertise in customer service, management, and administrative support. Holding a Bachelor of Science in Business Administration with a major in Marketing Management from Marian College ( ---------- ), I am a tech-savvy guy, detail-oriented, and proactive individual skilled in communication, organization, time management, multitasking, problem-solving, decision-making, adaptability, and creativity. I was able to built a strong trajectory, currently serving as a Customer Service Representative at Foundever Philippines (October 2025-present), where I handles inquiries, resolves issues, and delivers empathetic service in a fast-paced environment. Previously, I worked as a Branch Manager at Palawan Pawnshop Inc. ( ---------- ), leading a team, ensuring compliance, overseeing and managing for a smooth daily branch operations; and as Production Controller at Jollibee Foods Corporation ( ---------- ) this is while taking up my college degree at the same time, wherein I coordinating workflows and maintaining inventory efficiency during store operations. I am dedicated to operational excellence, team collaboration, and driving organizational success for potential clients in a fast-paced environment.

Top Skills

I have accomplished lots of administrative support as a professional with extensive experience in delivering efficient and organized assistance across diverse roles.

Experience: 10+ years

I am proactive in anticipating organizational needs to ensure seamless operations across customer service, administrative, and managerial roles. My strong organizational skills and adaptability enable me to balance multiple responsibilities while delivering high-quality results consistently in a timely manner.

Experience: 5 - 10 years

I am a highly tech-savvy professional as I always leverage the use of technology to drive efficiency and solve problems. Aside from having been in trainings such as in Microsoft Office Applications and Basic Computer Maintenance, I always tend to do my own research in utilizing innovative technologies and do applications for my daily task. I excels at multitasking across digital systems, escalating complex issues, and utilizing tools for accurate reporting, inventory management, and seamless communication. My ability to adapt quickly to new platforms and software ensures smooth operations in fast-paced environments, making me as a potential asset in roles requiring strong digital literacy and technical competence.

Other Skills

Experience: 5 - 10 years

I am a detail-oriented professional who consistently demonstrates exceptional attention to detail across administrative, operational, and customer service roles. I always foster accurate record-keeping, precise inventory monitoring, meticulous documentation of stock levels and personnel files, strict regulatory compliance, error-free reporting, and proactive risk identification. I ensure high-quality outcomes, minimizes oversights, and maintains operational integrity in fast-paced and high-stakes environments.

Experience: 5 - 10 years

I quickly adjusts to new systems, processes, and challenges. My flexibility in handling shifting priorities, learning new tools, and maintaining high performance under varying demands ensures consistent contributions to business success and operational resilience.

Experience: 5 - 10 years

I am an exceptional communicator with strong interpersonal and professional skills developed across diverse roles in customer service, management, and administration. I achieved in delivering empathetic, clear, and personalized interactions with customers, stakeholders, and team members, while effectively handling inquiries, escalations, and sensitive information. I ensures accurate, proactive, and collaborative exchanges that foster trust, resolve issues efficiently, and drive organizational goals forward.

Experience: 5 - 10 years

I love juggling diverse tasks while maintaining high performance metrics, strict deadlines, and operational efficiency without compromising quality.

Experience: 5 - 10 years

I consistently applies innovative thinking to enhance operational efficiency and problem-solving across administrative, customer service, and management roles.

Experience: 5 - 10 years

Having a strong problem-solving foundation, combined with calm handling of operational challenges, enables me to make informed, timely decisions that enhance efficiency, minimize risks, and drive positive outcomes in dynamic environments.

Basic Information

Age
33
Gender
Male
Website
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Address
Mandaue, Cebu
Tests Taken
IQ
Score:  104
DISC
Dominance: 36%
Influence: 9%
Steadiness: 29%
Compliance: 26%
English
C2(Advanced/Mastery)
Government ID
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