Mark
Customer Support Specialist | Email & Live Chat Support
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $4.98/hour ($960.00/month)
Bachelors degree
Last Active
July 7th, 2026 (6 days ago)
Member Since
December 27th, 2025
Profile Description
Customer Support Specialist with a strong focus on
I have experience handling customer inquiries, resolving issues, and managing daily support tasks efficiently. As a former ESL teacher, I developed strong communication skills, patience, and the ability to understand different types of customers.
Here’s how I can help your business:
•
• Live Chat Support (real-time customer assistance)
• Customer Service (ensuring positive customer experience)
• Administrative Support (basic tasks and organization)
I am reliable, detail-oriented, and committed to delivering quality work. I am ready to support your team and help your business grow.
Top Skills
Customer Support
Experience: 2 - 5 years
I provide excellent customer support through chat, email, and calls, ensuring customer satisfaction and fast issue resolution. I have experience as an ESL tutor, where I developed strong communication, patience, and problem-solving skills. I can handle inquiries, resolve concerns efficiently, and build positive relationships with customers.
Office and Administration » Email Handling
Experience: Less than 6 months
manage and respond to customer emails professionally, ensuring clear communication, timely replies, and accurate information.
Office and Administration » Calendar Management
Experience: 2 - 5 years
I manage schedules, organize appointments, and ensure tasks and meetings are properly arranged and on time.
Office and Administration » Administrative Support
Experience: 2 - 5 years
I provide administrative support such as organizing tasks, managing schedules, and assisting with daily operations to ensure smooth workflow.
Customer Support » Customer Relationship Management
Experience: 2 - 5 years
I interact with customers through chat and other channels, assisting with inquiries, resolving issues, and maintaining positive customer relationships.
Other Skills
Office and Administration » Personal Assistant
Experience: 2 - 5 years
I assist with daily tasks such as scheduling, email handling, and organizing activities to support business operations efficiently.
Office and Administration » Communication
Experience: Less than 6 months
I communicate clearly and professionally with customers to ensure understanding, resolve concerns, and provide excellent service.
Office and Administration » Time Management
Experience: 2 - 5 years
I manage my time effectively to complete tasks on schedule and meet deadlines.
Basic Information
- Age
- 31
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- 4301, Quezon
- Tests Taken
- IQ
- Score: 90
- DISC
- Dominance: 44%
- Influence: 34%
- Steadiness: 15%
- Compliance: 7%
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“The more I stepped away from it, the more successful our Chanel became!”
- Jim Orr
You have successfully pinned this profile! You can manage pinned profiles in your Employer dashboard.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.