Detail-oriented and reliable aspiring Virtual Dental Assistant with a strong foundation in dental terminologies and procedures, and gained first-hand clinical exposure in a dental setting for 2 years, managing patient records, treatment plans, and documentation. Solid background in customer service and administrative support, including one year as a Dental Receptionist with proven skills in patient communication, data accuracy, and compliance. Recently completed a Dentistry program and scheduled to march in April. Highly adaptable, computer literate, and committed to supporting dental practices remotely.
Experience: 1 - 2 years
Handled customer inquiries related to transaction status, account activities, and payment concerns while providing clear and accurate explanations of banking and financial processes.
Experience: 1 - 2 years
Promoted to Fraud Analyst, where I reviewed and approved or declined transactions based on risk assessment and fraud indicators. Monitored account security to identify unauthorized or suspicious activities by tracking devices, payment methods, and withdrawal patterns. Coordinated with partner banks to verify transactions, resolve fraud-related cases, and maintained accurate documentation in compliance with data security and regulatory standards.
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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