Dispute Management / Customer Service / ESL / Researcher

Overview

Looking for full-time work (8 hours/day)

at $3.31/hour ($640.00/month)

Bachelor's degree

Last Active

July 14th, 2026 (6 days ago)

Member Since

December 20th, 2025

Profile Description

Hi there!

I'm Kasieleen, a dedicated Customer Support Specialist, Dispute Resolution Specialist, ESL Teacher, and Virtual Assistant with experience providing exceptional customer service, administrative support, and client communication in remote environments.

I have worked with eCommerce businesses, customer support teams, and educational organizations, handling customer inquiries, dispute resolution, email support, documentation, scheduling, and day-to-day operations. My goal is always to provide efficient solutions while delivering a positive customer experience.

What I Offer:

- Customer Support (Email & Chat)
- Dispute & Chargeback Resolution
- Shopify Store Support
- Virtual Assistance & Administrative Support
- Calendar & Email Management
- Documentation & File Management
- Customer Relationship Management

Professional Experience:

- Chargeback & Dispute Specialist – Dropshipping / eCommerce - Upwork
- Customer Service Representative – Upwork
- ESL Teacher – English Breakthrough Inc.
- Content & Administrative Support Intern – AHA Learning Center – Balitang Bata

Tools & Platforms:

- Shopify
- Gorgias
- Google Workspace (Gmail, Drive, Docs, Sheets, Calendar)
- Microsoft Office (Word, Excel, PowerPoint)
- PayPal & Whop
- Canva
- Zoom & Google Meet

I'm highly organized, detail-oriented, and committed to providing outstanding customer support. I enjoy solving problems, communicating with clients professionally, and helping businesses build lasting relationships with their customers.

Let's connect and discuss how I can help your business deliver an exceptional customer experience.