About
My name is Emma, and I have 1 year of experience as a Customer Service Representative under the Comcast account. During my time in this role, I was a consistent seller and received multiple performance bonuses for meeting and exceeding sales targets. I am known for my good and effective communication skills, which allowed me to build strong rapport with customers, handle concerns professionally, and successfully close sales. This experience helped me develop confidence, discipline, and strong customer service skills.
Experience: 6 months - 1 year
Experience: 6 months - 1 year
I have handled the Comcast account for one year, focusing primarily on sales. In this role, I assisted customers with their service needs while identifying opportunities to offer additional products and services. This experience helped me develop strong communication, customer service, and sales skills
Experience: 1 - 2 years
I have experience troubleshooting customer service issues using the available tools and resources provided by the company. I assisted customers in identifying and resolving technical and service-related concerns efficiently. This experience strengthened my problem-solving abilities, technical knowledge, and customer support skills.
“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”
Tyler Gies
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