Lurkhen
IT Administrator / Technical Support / Service Desk Analyst
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $4.17/hour ($800.00/month)
Bachelors degree
Last Active
June 19th, 2026 (4 days ago)
Member Since
December 12th, 2025
Profile Description
Experienced IT Support and Service Desk professional with over 5 years of expertise and MSP experience providing Level 1 and Level 2 technical support in high-volume, SLA-driven environments. Proven ability to triage and dispatch ticket, troubleshoot and resolve complex hardware, software, network, and server-related issues while supporting global users across onsite and remote setups. Strong background in Microsoft 365, Azure, endpoint support, ticket management, and technical escalations.
I am a reliable, detail-oriented, and proactive IT professional who consistently delivers effective technical solutions while maintaining excellent customer service.
Top Skills
Customer Support » IT
Experience: 2 - 5 years
Microsoft 365 and Azure administration. Global end-user support via phone, chat, email, and remote tools. Network and device configuration (switches, routers, firewalls, printers, IP phones). Server maintenance, patching, monitoring, and backup management. Strong experience with ticketing systems and remote support platforms. Command-line and scripting exposure using PowerShell and PuTTY.
Other Skills
Basic Information
- Age
- 27
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Lipa City, Batangas
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
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