General VA / Administrative / E-commerce Expert

I have hands-on experience managing Shopify stores, including product listing, inventory management, order processing, store credit handling, and invoicing. I’m skilled in creating and updating product pages, organizing collections, applying discounts, managing customer accounts, and ensuring a smooth shopping experience. I’m also familiar with integrating apps, tracking orders, and managing store analytics to improve sales and efficiency. I work efficiently to maintain seamless e-commerce operations and can quickly adapt to new tools or updates within the Shopify platform.

I have strong experience in administrative support, managing day-to-day operations to keep workflows smooth and organized. My skills include calendar and email management, data entry, document preparation, report generation, scheduling appointments, and handling correspondence. I’m highly detail-oriented, reliable, and skilled at streamlining processes to improve efficiency and support teams effectively.

I have extensive experience as an Executive Assistant, providing high-level administrative support to executives and teams. My expertise includes calendar and email management, scheduling meetings, preparing reports and presentations, coordinating projects, handling confidential information, and streamlining workflows. I am highly organized, proactive, and skilled at anticipating needs to ensure executives can focus on strategic priorities.

I have practical experience using HubSpot CRM for managing customer relationships, tracking leads, and streamlining sales processes. My skills include contact and pipeline management, task automation, creating and sending emails, tracking deals, generating reports, and maintaining accurate client data. I am adept at leveraging HubSpot tools to improve team collaboration, optimize follow-ups, and ensure a smooth workflow across marketing and sales activities.

I have experience managing social media for multiple McDonald’s branches across the United States, creating engaging content and campaigns that align with the brand’s voice. My responsibilities included content creation, post scheduling, community engagement, monitoring customer interactions, analyzing performance metrics, and coordinating with marketing teams. I’m skilled at boosting brand awareness, optimizing campaigns for reach and engagement, and leveraging insights to improve overall social media strategy across multiple locations.

I have hands-on experience in video editing using CapCut, Adobe Premiere, and DaVinci Resolve, creating high-quality content for social media, marketing campaigns, and other digital platforms. My skills include cutting and trimming footage, adding effects and transitions, color grading, audio editing, motion graphics, and optimizing videos for various platforms. I’m proficient at bringing creative concepts to life, maintaining brand consistency, and delivering engaging visual content on time.

I have experience using Apollo CRM (under 6 months) for lead generation, contact management, and supporting sales campaigns.