Jessa

Versatile Customer Success Professional with 3+ years in Voice/Chat Support and C

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Overview

Looking for full-time work (8 hours/day)

at $4.15/hour ($800.00/month)

Associates degree

Last Active

June 24th, 2026 (yesterday)

Member Since

December 6th, 2025

Profile Description

Highly dependable and detail-oriented professional experienced in critical customer interactions, including specialized Fraud Prevention and Validation (high-stakes financial services environment) and Multi-Channel Shipment Inquiry Resolution (logistics support). Expertise includes executing complex remediation steps, meticulous case creation, qualifying customer eligibility for programs, and maintaining high standards of adaptability and communication in time-sensitive environments. Eager to leverage proven analytical and administrative skills in a challenging new role.

Top Skills

Experience: 2 - 5 years

I successfully transitioned between three distinct roles, moving from specialized fulfillment programs to comprehensive multi-channel shipment support (voice/chat), and finally to detailed financial risk management.

Experience: 2 - 5 years

My role requires creating detailed service cases and documenting all remediation steps, proving my ability to communicate accurately and thoroughly in writing, which is vital for compliance and future reference.

Experience: 2 - 5 years

I excel at managing multiple concurrent processes and streams of information, a skill proven both professionally and personally

Other Skills

Basic Information

Age
24
Gender
Female
Website
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Address
Cebu, Cebu
Tests Taken
IQ
Score:  94
DISC
Dominance: 34
Influence: 37
Steadiness: 17
Compliance: 12
English
C2(Advanced/Mastery)
Government ID
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