Jacqueline

Customer Service & Back Office Support Specialist

45 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $3.85/hour ($742.40/month)

Bachelors degree

Last Active

July 11th, 2026 (yesterday)

Member Since

December 5th, 2025

Profile Description

I have experience handling customer concerns through phone, chat, and email. I supported finance accounts by helping customers with account lockouts and other account issues, and I assisted lodging customers with refunds, billing concerns, and complaints. I am patient, detail oriented, and committed to providing clear communication and effective solutions.

Top Skills

Experience: 1 - 2 years

Customer Service: Assists customers efficiently. Fraud Detection: Identifies and prevents suspicious activity. Account Troubleshooting: Resolves locked or compromised accounts. Multi-Channel Support: Handles phone, chat, and email inquiries. Complaint Resolution: Addresses issues and escalates fraud cases. Attention to Detail: Spots inconsistencies and potential fraud. Problem Solving: Investigates and resolves issues effectively. Back Office Support: Documents cases and follows up. Communication: Explains issues clearly and professionally.

Experience: 1 - 2 years

Data entry & document management. Reporting, spreadsheets, and basic data analysis Invoice/PO processing & recordkeeping Workflow coordination & process support Proficiency with MS Office, ERP/CRM systems Strong attention to detail & time management Effective written communication Confidentiality and accuracy in handling data

Other Skills

Basic Information

Age
28
Gender
Female
Website
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Address
Baguio City, Benguet
Tests Taken
None
Government ID
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