Executive Virtual Assistant

Overview

Looking for full-time work (8 hours/day)

at $9.93/hour ($1,920.00/month)

Bachelors degree

Last Active

July 5th, 2026 (13 days ago)

Member Since

December 4th, 2025

Profile Description

I started my Virtual Assistant career in 2023 and have since supported business owners, project managers, and technicians with a variety of administrative, operational, and customer-facing tasks. My expertise includes email and calendar management, data entry, CRM updates, and customer service via text, email, and phone. I am highly organized and proficient with Google Workspace, Microsoft Office, Zoom, Microsoft Teams, Google Meet, and restoration industry systems such as Encircle and Albiware.
I assist project managers and technicians by coordinating tasks, preparing documentation, managing schedules, tracking project progress, and ensuring all administrative requirements are completed accurately and on time. In the restoration industry, I handle sending documents to insurance companies such as State Farm, Progressive, Allstate, Liberty Mutual, and others. I also support financial processes in QuickBooks, including creating and sending estimates and invoices, as well as applying payments.
Additionally, I handle filing Notices of Intent to Lien, Mechanics Liens, and Lien Releases through ---------- . We also use some mailing services, including ---------- , ---------- , and ---------- .
I also have a background in video editing, creating digital products in Canva, and creating fillable templates in Adobe Acrobat.
With 13 years of experience in the BPO industry, including 5 years as a Team Manager, I have developed strong expertise in sales, customer service, client relationship management, team leadership, and process improvement. Known for my reliability, professionalism, and ability to thrive in high-pressure environments, I have successfully managed teams, improved operational workflows, and consistently delivered exceptional results.
I consistently focus on being reliable, proactive, and easy to work with, helping clients and teams stay productive while enabling them to focus on higher-level priorities.
I. Professional Overview
Started Virtual Assistant career in 2023
Provides support to business owners, project managers, and technicians
Focuses on administrative, operational, and customer-facing support
Known for being reliable, proactive, and easy to work with
II. Core Administrative & Operational Support

Email and calendar management
Data entry and record maintenance
CRM updates and database management
Customer service via text, email, and phone
III. Tools & Technology Proficiency
Google Workspace (Gmail, Sheets, Docs, Calendar, Drive)
Microsoft Office / Microsoft 365
Communication & meeting tools:
Zoom
Microsoft Teams
Google Meet
IV. Restoration Industry Support
Familiarity with restoration systems:
Encircle
Albiware
Support for project managers and technicians by:
Coordinating tasks
Managing schedules
Preparing and organizing documentation
Tracking project progress
Ensuring administrative compliance and deadlines
V. Insurance & Documentation Management
Preparation and submission of documents to insurance companies, including:
State Farm
Progressive
Allstate
Liberty Mutual
Other carriers
VI. Financial & Accounting Support
QuickBooks support, including:
Creating and sending estimates
Creating and sending invoices
Applying and tracking payments
VII. Lien & Legal Filing Support
Filing through ---------- :
Notices of Intent to Lien
Mechanics Liens
Lien Releases
Mailing and delivery tools:
----------
----------
----------
VIII. Creative & Digital Skills
Video editing
Digital product creation using Canva
Creation of fillable templates using Adobe Acrobat
IX. BPO & Leadership Background
13 years of experience in the BPO industry
5 years as a Team Manager
Expertise in:
Sales and customer service
Client relationship management
Team leadership
Process improvement
X. Professional Strengths
Highly organized and detail-oriented
Performs well in high-pressure environments
Strong communicator and collaborator
Consistently delivers accurate, timely, and high-quality results