Joanna

Customer Support Representative (CSR), Chat/Email Support

With Timeproof

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Overview

Looking for full-time work (8 hours/day)

at $2.89/hour ($560.00/month)

Bachelors degree

Last Active

June 29th, 2026 (17 days ago)

Member Since

December 3rd, 2025

Profile Description

I bring 5 years of customer service experience providing reliable chat and email support. I communicate clearly, listen carefully, and resolve concerns professionally so customers feel supported and understood. I’m dependable, easy to work with, and focused on helping businesses maintain smooth daily operations and positive customer relationships.

Top Skills

Office and Administration » Data Entry

Experience: 1 - 2 years

I’m detail-oriented and make accuracy a priority in everything I do. I also look for ways to work more efficiently by improving processes and using spreadsheet automations to save time, reduce errors, and keep information well organized.

Customer Support » Customer Service

Experience: 2 - 5 years

I currently work as an Email and Chat Support Representative for a subscription-based food company, handling refunds, replacements, and promo verification with accuracy and care. I support members by providing clear product information, account assistance, and basic troubleshooting while following established workflows. I’m detail-oriented, reliable, and focused on resolving issues efficiently to ensure a smooth and positive customer experience.

Other Skills

Office and Administration » Google Suite

Experience: Less than 6 months

Proficient in Google Workspace, with hands-on experience managing emails, calendars, and Google Sheets to support daily operations and improve efficiency.

Basic Information

Age: 27

Gender: Female

Website: Sign Up with Pro Account to View

Address: Binangonan, Rizal

Tests Taken: IQ
Score: 130: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

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