James

Shopify Project Manager

40 ID PROOF
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Overview

Looking for any work (8 hours/day)

at $8.27/hour ($1,600.00/month)

Bachelor's degree

Last Active

July 7th, 2026 (11 days ago)

Member Since

December 2nd, 2025

Profile Description

I am a results-driven Shopify Project Manager and Technical Support Specialist with 3+ years of experience in e-commerce operations, SaaS platforms, and remote-first environments. Currently working directly with Shopify, I lead end-to-end project management for eCommerce builds — coordinating developers, designers, QA specialists, and account managers to deliver projects on time and within scope.

Before moving into project management, I spent nearly two years providing Tier-1 and merchant support for Shopify stores at TaskUs and IntouchCX, handling 50+ cases daily via Zendesk, diagnosing Shopify Liquid theme issues, querying transaction logs with SQL, JSON, and GraphQL, and maintaining over 95% customer satisfaction scores.

I am organized, proactive, and highly communicative. I thrive managing cross-functional teams remotely, keeping stakeholders aligned, and making sure nothing falls through the cracks.

Top Skills

Experience: 1 - 2 years

Builds, redesigns, fulfillment

Experience: Less than 6 months

Full lifecycle, Agile & Waterfall

Experience: 6 months - 1 year

Devs, designers, QA, clients

Other Skills

Experience: 2 - 5 years

Zendesk, Jira, ticket management

Experience: 1 - 2 years

SQL, JSON, GraphQL

Experience: 6 months - 1 year

Documentation & SOPs

Basic Information

Age
27
Gender
Male
Website
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Address
Tests Taken
None
Government ID
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