Kristin
General Virtual Assistant | Executive Assistant | Medical Virtual Assistant
Verified
Overview
Looking for any work (8 hours/day)
at $4.98/hour ($960.00/month)
Associates degree
Last Active
July 5th, 2026 (7 days ago)
Member Since
November 28th, 2025
Profile Description
I am a dedicated Virtual Assistant and Customer Service professional with over eight years of experience navigating fast-paced corporate and remote environments.
Dedicated Medical Virtual Assistant and Customer Service Professional with specialized experience supporting clinical workflows, insurance accounts, and patient follow-up campaigns.
Deeply familiar with electronic record-keeping, lead tracking, and healthcare communications within platforms like Optimantra and GoHighLevel (GHL).
Recognized for combining administrative precision with a warm, empathetic approach to customer care, ensuring secure documentation and smooth, daily operational transitions.
Top Skills
Real Estate » Cold Calling
Experience: 1 - 2 years
- Conduct outbound calls for debt settlement campaign - Explain program details, answer inquiries, and document call results
Customer Support » Technical Support
Experience: 6 months - 1 year
- Provide customer support and basic technical assistance - Document cases and provide resolution updates - Used Avaya for customer communications and case handling
Customer Support » Customer Service
Experience: 5 - 10 years
Experience supporting customers across telco, ISP technical support, dental insurance, and healthcare insurance accounts. Skilled in handling customer inquiries, assisting clients using workflow-based processes, and maintaining accurate records.
Professional Services » Medical Services » Medical Virtual Assistant
Experience: 2 - 5 years
-Assist members with healthcare insurance inquiries and support requests - Perform claims and eligibility checks following account workflow - Conduct insurance verification and support documentation requirements - Check patient records for accuracy/completeness per policy - Maintain accurate case notes/documentation and provide next-step guidance - Communicate updates and coordinate tasks via Microsoft Teams and document/support cases using Navilink
Other Skills
Customer Support » Insurance » Dental Insurance
Experience: 6 months - 1 year
- Handle dental insurance member concerns and verification-related requests - Follow claim/coverage procedures per account policy and document outcomes - Use Avaya for customer interactions and Teams for coordination
Basic Information
- Age
- 33
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Dasmariñas City, Cavite
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”
Tyler Gies
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