Experience: 1 - 2 years
I’m an Administrative Assistant working with a retail air-conditioning dealer that provides repair, installation, and cleaning services. I handle daily administrative operations to ensure smooth coordination between customers, technicians, and management. My role includes answering customer inquiries, scheduling service appointments, preparing quotations and invoices, coordinating with technicians, updating service records, and following up with clients to ensure satisfaction. I make sure jobs are properly booked, technicians are dispatched on time, and customers are informed every step of the way.
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