Social Media Management, Data Entry, Content Writer, Customer Service

have strong content creation skills developed through my work as an Intern Writer/Proofreader for PAMCO at West Visayas State University. I wrote feature articles, editorials, and social media captions, and contributed to website content about university events, faculty, and staff. I also handled proofreading and editing to ensure clarity, accuracy, and consistency. In addition, I gained experience creating academic content—such as essays, research chapters, infographics, and layouts—through my work as an Academic Commissioner. These roles strengthened my ability to produce well-written, engaging, and informative content tailored to different platforms and audiences.

have strong customer service experience from my roles at American Express, Capital One, and iQor, where I assisted U.S.-based customers with inquiries, account reviews, and financial programs. I handled calls professionally, resolved concerns efficiently, and provided clear, accurate information to ensure a positive customer experience. My background in both service and sales helped me develop excellent communication, problem-solving, and client support skills.

I’ve developed strong administrative skills through my work as an intern at the Iloilo Provincial Capitol and other related roles. I assisted with paperwork, organized and delivered resolutions and orders, documented committee hearings, and supported day-to-day office operations. I’m experienced in managing documents, maintaining accurate records, handling communication, and ensuring smooth workflow in a fast-paced environment. My background in customer service and financial analysis also strengthened my ability to manage information, follow procedures, and provide organized, professional support.

gained social media management experience during my internship with PAMCO, where I created captions, wrote content for engagement, and supported the publishing of posts on official university platforms. I contributed to shaping online communication by producing accurate, well-written content and ensuring consistency across social media updates.

I developed data entry skills through my administrative and customer service roles, where I handled documentation, processed account information, and maintained accurate records. During my internship at the Iloilo Provincial Capitol, I assisted with paperwork, documented committee hearings, and organized official documents. My experience in financial analysis also involved reviewing and updating customer account details with accuracy and attention to detail.