Experience: 10+ years
Customer Relationship Management professional with 8+ years of experience handling end-to-end customer interactions across email, chat, and phone. Skilled in managing escalations, resolving complex issues, and maintaining high customer satisfaction using CRM tools such as Salesforce, Zendesk, and Helpshift. Proven ability to build strong customer relationships, improve retention, and optimize support processes.
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
SEE MORE REAL RESULTSOnlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.