Mark

Compliance & Operations Virtual Assistant | KYC, Fraud Review & Back-Office Supp

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Overview

Looking for full-time work (8 hours/day)

at $9.60/hour ($1,856.00/month)

Bachelors degree

Last Active

June 28th, 2026 (11 days ago)

Member Since

November 24th, 2025

Profile Description

Hello! I help US and AU, based founders and teams stay organized, compliant and operationally efficient through high-level administrative and back-office support. 

With 7+years of experience, I bring structure, clarity, and speed to daily operations so leaders can focus on growth, not admin.

I specialized in administration and operations support for US and AU clients, delivering reliable executive assistance, efficient back-office execution, and accurate documentation.

With a strong background in executive support, KYC and fraud review, costumer service, and compliance, I support businesses by streamlining workflows, managing critical data, and maintaining operational accuracy. I’m proactive, detail-oriented, and dependable, ensuring smooth day-to-day operations while protecting quality and compliance standards.

 If you need a trusted admin partner who understands structure, deadlines, and confidentiality, I’m ready to support your team. 

Core Skills: 
• Executive Assistance 
• Administrative and Operations Support
Email and Calendar Management
• Back-Office Operations
• KYC and Compliance Review
• Fraud Review and Risk Support

 Operational Skills: 
• Data Entry and Documentation 
• CRM Management
• Workflow Optimization (SOPs)
• Reporting and Research
• Lead Qualification and Appointment Setting
• Customer Support and Client Coordination

Tools:
• Google Workspace 
• Microsoft Office 
• Slack, Zoom
• Trello, Asana, ClickUp
• Notion
• Zendesk
• Salesforce 
• Canva

Top Skills

Experience: 2 - 5 years

Manages high volume inboxes, organizes communications, filters priorities, and ensures fast, professional responses.

Skilled in managing daily admin operations, organizing documents, handling tasks efficiently, and supporting executives with accuracy and speed.

Other Skills

Experience: 2 - 5 years

Coordinates schedules, books meetings, prevents conflicts, and ensures smooth day-to-day workflow for executives.

Experience: 5 - 10 years

Handles inquiries, resolves issues, provides clear communication, and maintains high satisfaction across multiple platforms.

Experience: 2 - 5 years

Delivers high-volume outbound calls, qualifies prospects, handles objections, and books appointments for US campaigns.

Experience: 2 - 5 years

Generates qualified leads through research, outbound calls, and structured follow-up processes that boost conversions.

Experience: 2 - 5 years

Supports executives with scheduling, admin tasks, follow-ups, reporting, and confidential coordination.

Basic Information

Age
32
Gender
Male
Website
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Address
Manila, Parañaque
Tests Taken
IQ
Score:  131
DISC
Dominance: 58%
Influence: 20%
Steadiness: 15%
Compliance: 7%
English
C2(Advanced/Mastery)
Government ID
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