Hello! I help US and AU, based founders and teams stay organized, compliant and operationally efficient through high-level administrative and back-office support.
With 7+years of experience, I bring structure, clarity, and speed to daily operations so leaders can focus on growth, not admin.
I specialized in administration and operations support for US and AU clients, delivering reliable executive assistance, efficient back-office execution, and accurate documentation.
With a strong background in executive support, KYC and fraud review, costumer service, and compliance, I support businesses by streamlining workflows, managing critical data, and maintaining operational accuracy. I’m proactive, detail-oriented, and dependable, ensuring smooth day-to-day operations while protecting quality and compliance standards.
If you need a trusted admin partner who understands structure, deadlines, and confidentiality, I’m ready to support your team.
Core Skills:
• Executive Assistance
• Administrative and Operations Support
•
• Back-Office Operations
• KYC and Compliance Review
• Fraud Review and Risk Support
Operational Skills:
• Data Entry and Documentation
• CRM Management
• Workflow Optimization (SOPs)
• Reporting and Research
• Lead Qualification and Appointment Setting
• Customer Support and Client Coordination
Tools:
• Google Workspace
• Microsoft Office
• Slack, Zoom
• Trello, Asana, ClickUp
• Notion
• Zendesk
• Salesforce
• Canva
Experience: 2 - 5 years
Manages high volume inboxes, organizes communications, filters priorities, and ensures fast, professional responses.
Experience: 2 - 5 years
Skilled in managing daily admin operations, organizing documents, handling tasks efficiently, and supporting executives with accuracy and speed.
Experience: 2 - 5 years
Coordinates schedules, books meetings, prevents conflicts, and ensures smooth day-to-day workflow for executives.
Experience: 5 - 10 years
Handles inquiries, resolves issues, provides clear communication, and maintains high satisfaction across multiple platforms.
Experience: 2 - 5 years
Delivers high-volume outbound calls, qualifies prospects, handles objections, and books appointments for US campaigns.
Experience: 2 - 5 years
Generates qualified leads through research, outbound calls, and structured follow-up processes that boost conversions.
Experience: 2 - 5 years
Supports executives with scheduling, admin tasks, follow-ups, reporting, and confidential coordination.
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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