Virtual Assistant | Customer Support & Billing Specialist | Blog Writer

Overview

Looking for any work (8 hours/day)

at $4.99/hour ($960.00/month)

Bachelor's degree

Last Active

June 27th, 2026 (yesterday)

Member Since

November 22nd, 2025

Profile Description

I am a reliable and detail-oriented Virtual Assistant and Customer Support Specialist based in the Philippines with hands-on experience in billing operations, subscription management, refund processing, cancellations, and back office support.

I have also worked as a freelance article and blog writer, producing well-researched, SEO-friendly content across a variety of topics.

I am highly comfortable working independently, communicating clearly in English, and managing tasks with minimal supervision. I am available full-time or part-time and ready to start immediately.
What I can do for you:

- Handle customer inquiries via email, chat, or helpdesk tools
- Process billing requests, cancellations, refunds, and manual charges
- Guide customers through back office navigation and account management
- Write clear, engaging blog posts and articles (500 – 750 words)
- Perform data entry, inbox management, and general admin tasks
- Respond professionally to customer complaints and escalations

Tools I am comfortable with:

- Email (Gmail, Outlook)
- Google Docs, Google Sheets, Google Drive
- Microsoft Office (Word)
- Helpdesk/ticketing systems (adaptable to Zendesk, Freshdesk, etc.)

I take pride in my work ethic, attention to detail, and commitment to getting things done right. I am looking for a long-term working relationship with a client who values quality and reliability.

Available: Full-time or Part-time | Open to immediate start