VIRTUAL ASSISTANT | CUSTOMER SUPPORT | OPERATIONS SUPPORT

Managed daily store operations, including workflow planning, inventory oversight, team coordination, and process improvement. Ensured efficient, smooth-running operations while meeting deadlines and maintaining high standards.

Oversaw administrative operations of a high-volume retail store, including email and correspondence management, record-keeping, scheduling, and team coordination. Ensured accuracy, organization, and efficiency in daily tasks, skills that transfer directly to supporting freight brokers and logistics teams with administrative, documentation, and operational tasks.

Experienced in handling high-volume data entry, record-keeping, and documentation as a Retail Store Manager. Managed inventory reports, sales records, and operational logs with accuracy and attention to detail. Skilled in organizing information, maintaining digital and physical files, and ensuring timely updates.

Developed good communication skills managing a retail team, coordinating with vendors, and addressing customer inquiries. Skilled at clear, professional correspondence, problem-solving, and maintaining smooth information flow.

Proven ability to manage multiple tasks and deadlines efficiently, gained as a Retail Store Manager overseeing high-volume operations. Skilled in prioritizing responsibilities, coordinating schedules, and ensuring timely completion of tasks.