Wayne
Customer Service & Technical Support Specialist | Telecom Support | Back-Office
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $5.04/hour ($960.00/month)
Bachelors degree
Last Active
June 22nd, 2026 (today)
Member Since
November 20th, 2025
Profile Description
Adaptable and results-driven professional with experience in customer service, telecom support, and digital back-office operations. Skilled in managing customer inquiries, processing orders, troubleshooting technical issues, and maintaining SLA accuracy. Backed by a Software Engineering degree, Java programming knowledge, and CCNA networking fundamentals. Recognized for strong communication, critical thinking, leadership support, and a customer-centric approach. Seeking to leverage both technical and service skills to deliver excellent client experiences and support company growth.
Top Skills
Customer Support » Technical Support
Experience: 1 - 2 years
Skilled in troubleshooting devices, computers, networks, and account-related technical issues for clients.
Office and Administration » Adaptability
Experience: 1 - 2 years
Quick learner who adjusts easily to new systems, tools, and changing work requirements.
Office and Administration » Leadership
Experience: 6 months - 1 year
Assisted leadership in guiding team members, promoting collaboration, and improving workflow processes.
Other Skills
Customer Support » Customer Service
Experience: 6 months - 1 year
Experienced in handling customer inquiries, resolving concerns, and ensuring high satisfaction through clear and empathetic communication.
E-Commerce » Order processing
Experience: Less than 6 months
Proficient in creating, monitoring, and resolving support tickets with accuracy and adherence to SLA guidelines.
Office and Administration » Problem Solving
Experience: Less than 6 months
Able to analyze issues quickly and apply logical solutions to technical and customer-related problems.
Customer Support » Back Office Support
Experience: 6 months - 1 year
Experienced in managing documentation, updating records, and supporting internal processes.
Office and Administration » Time Managment
Experience: Less than 6 months
Able to analyze issues quickly and apply logical solutions to technical and customer-related problems.
Office and Administration » Client Relationship Management
Experience: 6 months - 1 year
Experienced in managing direct customer requests and ensuring timely and accurate responses.
Office and Administration » Teamwork
Experience: 6 months - 1 year
Works effectively within teams to achieve goals, share knowledge, and resolve issues together.
Software » Network Administration » Network Troubleshooting
Experience: Less than 6 months
Strong foundation in networking concepts, router configuration, and basic network diagnostics.
Basic Information
- Age
- 24
- Gender
- Male
- Website
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- Address
- Tests Taken
- None
- Government ID
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