Executive Virtual Assistant

I managed documentation and prepared comprehensive monthly, quarterly, and annual reports. Part of my job also includes assisting in resolving civil and criminal cases through amicable settlements and arbitration coordination. I was also responsible for processing and issuing business permits within the community. Supported administrative operations, including scheduling, communication management, and file organization. Maintained confidential records and ensured proper handling of sensitive information.

I have worked in a BPO company and I handled cable and financial account. I managed he account holder's billings and subscription. I also managed account holder's financial statements, updating and issuing their debit card.

I can do multi-task jobs anytime. When I was a secretary, I would handle multiple clients at the same time while doing other tasks. When I was working in a BPO, I would talk to customers while navigating tools looking for solutions to their concerns and documenting the call, one at a times.

Part of my job when I was a Customer Service Representative, was to pitch our products and services as a cable and internet provider. I would convince a customer to avail the best services to avail, process and update their subscription successfully.

I have undergone trainings on email management and I'm escited to apply my knowledge. Prior to this training, I've been using email and I have also familiarised navigating this tool when I was working in a BPO Company.

I used to work in a BPO handling a cable account and my job was to process billings, sales and inquiries of account holders